RFP – Inmate Commissary Services

Lackawanna County (“County”) invites responses to this Request for Proposal (RFP) from qualified, experienced Vendors who can provide reliable, cost-effective inmate commissary services which meet the requirements described in this RFP at the following facility:

Lackawanna County Prison
1371 N. Washington Ave.
Scranton, PA 18509

Details about the Lackawanna County Prison (“Facility”) can be found in Appendix A – Facility Specifications.  County is seeking an experienced Vendor to provide a commissary system to regularly distribute a variety of common food and non-food items to the inmates housed in the Facility listed in Appendix A – Facility Specifications.

Commissary services shall include order processing, delivery, and distribution of purchased goods to inmates, provision of on-site staff, inventory management, accounting and reporting, software and software support and all other services associated with providing commissary services at the Facility as described herein.

The Facility is comprised of a 1,200 bed, multi-unit complex housing both male and female pre-trial inmates which may be housed at the Facility anywhere from one day to less than five years.  The Facility houses maximum, medium and minimum security inmates.  The average monthly population for the Facility is approximately 934 inmates.  County’s current commissary environment includes inmates ordering commissary through the Inmate Telephone System (ITS), which is then deducted from the inmate’s trust account which is managed by the OMS.  The commissary provider delivers the bagged orders to the Facility, and both commissary and off-duty Facility staff, deliver the purchased items to the inmates.

County may engage third party consultants both in the process of this procurement and in the management of the day- to-day operations of the commissary services.  If a consultant or agent (“Designated Agent”) is engaged, Vendor will cooperate with the Designated Agent as directed by County, including following instructions found in this RFP, and if awarded, the operation of the commissary services.  Throughout this RFP, County shall be deemed to include both County and its Designated Agent or consultant, if any.

Date Posted: 11/1/2021

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